Getting better together
Yale Health promotes the health and well-being of every member of the Yale Community so that each individual can achieve his or her highest goals and aspirations. Providing consistently outstanding care, compassionate, patient-centered service, and innovative practices is our promise to our members and Yale University.
In an effort to continually improve the quality and excellence of our services to the Yale Community, we invite your comments about Yale Health, our providers, programs, and services. Your feedback is greatly appreciated and helps us understand how we can better meet your needs and expectations.
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Yale Health
55 Lock Street
P.O. BOX 208237
New Haven, CT 06520-8237
Member Services
Member Services
203-432-0246
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member.services@yale.edu
Acute Care
203-432-0123
877-947-2773 (out of area)
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Comments & Feedback
In an effort to improve our services to the Yale Community, we invite your comments about Yale Health. Your feedback on our services is greatly appreciated.
Comment Form
Member Services
Patient Privacy Concerns
Patient Safety Concerns
Patient & Family Council
Media Inquiries
Our patients have an opportunity to share their feedback through our independent patient satisfaction surveyor Press Ganey. Press Ganey is the industry leader in patient surveying and provides their service to over 49% of the nation’s medical facilities. The surveys are conducted randomly by mail following an appointment. Periodically our patients also have the opportunity to participate in other surveys which highlight specialized areas of care.